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Email notifications? (9)

This post is on the St Albans (AL) topics page and the Website help web board.

Sat 26 Nov 11, 6:45 PM
MissLooking
UK(AL), 3 yrs
Anyone know why it doesn't email me when I get memos please? I have it turned on but it doesn't work...
26 Nov 11, 6:54 PM
SubJohn
UK(TW), 12 yrs
that's what's known in the trade as an undocumented feature
26 Nov 11, 8:01 PM
DeCoverley
UK(GL), 4 yrs
Yeah, it's odd - I get the very occasional notification, but mostly not...
26 Nov 11, 8:02 PM
Scrumptious
UK(S), 3 yrs
It's not instantaneous. If you haven't logged in for a few hours after receiving it, you get a memo. I think.
26 Nov 11, 8:27 PM
MissLooking
UK(AL), 3 yrs
Well that's useful! CM mails you instantly!

Thanks for the help everypeeps, most appreciated :)

26 Nov 11, 11:30 PM
flamesdesire
UK(OX), 4 yrs
Scrumptious wrote:
It's not instantaneous. If you haven't logged in for a few hours after receiving it, you get a memo. I think.

Nope...I never get emails saying I have a memo...I do on TSR though.

jxx

"Take me from this earth an endless night- this, the end of life. From the dark I feel your lips and taste your bloody kiss."

27 Nov 11, 12:04 AM
Emmaline*
UK(B), 7 yrs
£

Scrumptious wrote:
It's not instantaneous. If you haven't logged in for a few hours after receiving it, you get a memo. I think.

It used to be an hour i think, but i got so annoyed i turned it off a couple of years ago :)

...It seemed like a good idea at the time...
http://chopmusic.co.uk/ . . . http://www.brumbazaar.co.uk/ . . . http://www.londonalternativemarket.com/

27 Nov 11, 12:07 AM
Kerrigan
UK(M), 20 mths
Scrumptious wrote:
It's not instantaneous. If you haven't logged in for a few hours after receiving it, you get a memo. I think.
It always seemed erratic to me, but I suppose that's a feasible explanation. Regardless, I've got it turned off at the moment.
27 Nov 11, 2:36 AM
MissLooking
UK(AL), 3 yrs
Well I've had umpty memos this evening and not a single email so I think I'll assume it doesn't work...
27 Nov 11, 6:28 PM
Admin
UK, 14 yrs
MissLooking wrote:
Anyone know why it doesn't email me when I get memos please? I have it turned on but it doesn't work...

Every half hour the system checks for memos that have been sent more than an hour ago but haven't been read yet. Members with at least one memo like that get an email if they have opted to receive them. More emails are sent only if more memos are received and unread later on.

So if you always read your memos in that 60 to 90 minute period, then the notification mails will never be sent. This is to avoid pestering you with mails about memos you're about to see anyway because you're looking at IC often enough.

It's also possible for your mail system to be putting the notification mails in your Junk or Spam folder or similar. You can test the system by checking you have the notifications enabled in your Email Settings page, and then not reading the next memo you get for at least 90 minutes and seeing if you get a mail. (The memo must be from someone else: memos you send yourself count as being read when you wrote them :) ) If you don't get the notification, have a look in your Junk folder etc.

Admin

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